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Armenian Red Cross Society activities in response to Covid-19 Pandemic

Armenian Red Cross Society activities in response to Covid-19 Pandemic

11.08.2020
 Armenian Red Cross Society  activities  in response to Covid-19 Pandemic

    

The Armenian Red Cross Society (ARCS), as an auxiliary organization to the government in the humanitarian field and the largest voluntary organization in the country, as well as represented in all the regions and numerous communities, is always standing with the governing bodies and the population. 

13.10.2020

 

The Armenian Red Cross Society (ARCS), as an auxiliary organization to the public authorities in the humanitarian field and the largest voluntary organization in the country, has a network of 11 regional, one territorial and 52 community branches, experienced and committed staff and over 3,000 volunteers. Armenian Red Cross is an auxiliary organization to the public authorities in the COVID-19 response covering the whole country.

ARCS is part of the national response mechanism which is set up under the auspices of the Deputy Prime Minister of the country. From the very first days of the State of Emergency, the ARCS has been implementing activities in response to the needs of vulnerable groups in collaboration and coordination with the Commandant’s office, Ministry of Labor and Social Affairs, Ministry of Health, Ministry of Territorial Administration and Infrastructure, all the Administrative Regions of Armenia and the Yerevan Municipality.

For quick and efficient response, ARCS urgently developed short -term, mid-term and long-term response plans, initiated local and international resource mobilization, mobilized and trained 1500 volunteers.

ARCS response was developed based on the Stepanavan branch’s “Emergency Situations Response and Humanitarian works coordination” center capacities. The technical base of the Center allows to implement comprehensive disaster risk research and develop quick and efficient response scenarios.

Immidietly after the announcement of Covid-19 pandemic, the disaster scenarios and necessary response plans were developed, Armenian Red Cross capacities in whole the area of the country was mapped – number of volunteers, transport and communication, warehouses and beneficiaries in need, the primary actions of the volunteers in emergency situation have been clarified, etc..

Risk communication and public awareness

From 16 March, the very first day of COVID-19 pandemic in Armenia, 1500 volunteers, trained by the ARCS, have been periodically distributing information leaflets in urban and rural communities of Armenia, implementing awareness activities among the population.

The leaflets on protection against infection are provided to the beneficiaries together with the humanitarian aid packages, they are given to the regional administrations, local self-governments, partner organizations.

Taking into account the continuous growth of COVID-19 epidemic in Armenia, the Armenian Red Cross Society (ARCS), in consultation with the Prime Minister's Office, launched a public awareness campaign throughout the country, focusing on yards and nearby areas where people do not wear masks and do not maintain social distance.

Taking into consideration the fact that the number of infected people by Covid-19 in Armenia, continues to rise, a public awareness campaign is being implemented in the whole area of Armenia, with the joint initiative of the RA Prime Minister office and Armenian Red Cross Society. According to the analysis, the most dangerous sites are the yards and nearby areas, where people do not wear masks and do not keep a social distance. Starting from 15 June, Armenian Red Cross Society volunteers walk around the crowded areas, yards, and public transport, distributing information materials, and reminding people about the importance of wearing masks, keeping social distance, and following the rules of protection from Covid-19, providing masks, gloves and also hand sanitizers. ARCS volunteers attach leaflets and posters in the entrances, on billboards, columns, cars, inside the Subway.

The awareness campaign is being carried out in all the administrative districts of Yerevan, 460,160 items of protection (masks, gloves, and hand sanitizers) have been distributed.

 

407,600 printed information materials have been distributed since March 16. The same materials were also posted and shared online through the ARCS social media pages. All risk communication materials and community engagement strategies take into account the issues of domestic violence, child protection, and nuances when dealing with people with disabilities and refugees. Myths and misinformation are also taken into consideration so that further approaches to risk communication can be tailored accordingly. The content of the materials was developed based on the recommendations of Red Cross and the International Federation of  Red Crescent Societies and the World Health Organization.

 

 

Humanitarian assistance

                  

 

Armenian Red Cross Society, with the help of volunteers, provided food and non-food support to 30 244 most vulnerable people. Humanitarian aid packages are delivered to the beneficiaries' homes by the volunteers of the Armenian Red Cross Society, to protect them from the virus. The assistance is continuous. 

 

The beneficiaries are lonely and childless elderly people, people with disabilities, Syrian Armenians, graduates of orphanages, care homes beneficiaries, self-isolated people by instruction, families of Missing persons, mine victims, multi-children, and vulnerable families.

The list of people receiving humanitarian assistance is provided by the RA Ministry of Labor and Social Affairs.

 

In April-May Armenian Red Cross Society has been supporting around 20,000 vulnerable people across the country with basic food and hygiene supply, in line with the standards for a one-month minimum for grocery and protective measures set by the RA Ministry of Labor and Social Affairs, having access to 792 from 925 urban and rural communities. 

 

 

Psycho-Social Support Centers and Hotlines

ARCS 2 Psycho-social support centers operate in an emergency mode, in cooperation with the MoH and MoLSA, in Yerevan, the capital city, from where ARCS psychologists provide psycho-social support services to anxious citizens, including isolated people.

Between 16 March and 19 May, 7 PSS officers and staff responded to 15 618 calls from Yerevan and regions, from which 70 percent applied for psychosocial support, 26 percent – for merely psychological support, and 4 percent were information inquiries.

ARCS Hotline numbers are: +374 60 625069 and +374 60 627070։

 

Contacts with the population and their feedback provide an opportunity to identify people in difficult situations, identify their needs, arrange volunteer visits, help the elderly, and people with disabilities in the household, including shopping. During this time the volunteers visited and helped about 500 people.

 

 Home Care Service

In the days of the Covid-19 pandemic, the Homecare service of the Armenian Red Cross Society has been operating in the same mode.

100 people elderly and disabled people received home care services in Lori region in March, 99 in April,  and 104 in May, in Gyumri region, 100 beneficiaries received care in March and 104 in April.

In 2020, the home care model has been introduced in Vayots Dzor region, where, based on the assessment carried out in cooperation with local self-government bodies, 30 beneficiaries have been chosen, to be involved in the project in the future.

258 beneficiaries from all three regions received food and hygiene parcels. 

 

 

Gyumi 24-hour Care Center

 

Starting from 1 May, Armenian Red Cross Society took over the management of the Gyumi 24-hour Care Center, and from that date, a 24-hour shift was set up for the raising of the service quality, and now all the 6 blocks of the Center have full-time caregivers. 

 

On 14 May, to prevent the frequent entering and leaving of the building by the beneficiaries in the situation of Covid-19 pandemic, with the support of Shirak regional administration and Gyumri medical center, in Gyumi 24-hour Care Center, 42 consultations, 11 electrocardiograms and 10 eye examinations were conducted by orthopedist, ophthalmologist, and cardiologist,

 From 21 May, due to the tense situation related to the pandemic, the Center passed to a closed regime. 6 caregivers, 2 nurses, 2 waitresses, cook, and boiler house responsible are on duty for 24 hours.

 

 The staff and beneficiaries of the Center were tested in May and have negative results for Covid-19.

 The beneficiaries have been in isolation since 16 March.  From the very first-day ARCS volunteers Armenian Red Cross Society volunteers have been disinfecting the Center weekly, all the staff and beneficiaries are provided with the necessary protective measures. 

 

 

Refugees, asylum seekers, and individuals in a refugee-like situation

 

In the days of the Covid-19 pandemic, support to refugees, asylum seekers, and individuals in a refugee-like situation has been provided in online mode, to prevent the gatherings in the ARCS office.

Commandants decisions and information materials about prevention

During this time, Commandants decisions and leaflets on protection against infection were translated into eight languages.

Individual psychological counseling was continued online with all beneficiaries. Courses were organized remotely.

In the framework of the current programs, the support of the house rent compensation package provided to the beneficiaries and the food package were appropriate and extremely necessary due to the situation.

The most vulnerable beneficiaries were included in the Covid-19 pandemic response program as needed, receiving food and psycho-social services.

70 asylum seekers and refugees living in Armenia received food packages in May.

 

Supporting  households in the field of cattle-raising

ARCS has an opportunity to support 32 households in the field of cattle-raising

In the frames of its current projects, ensuring long-term self – sufficient activities.

 

---------------

 

To respond to the worsening social conditions of the vulnerable people as a result of the pandemic, ARCS actively continues local and international resource mobilization.

 

For further response, the Armenian Red Cross has planned a number of programs and applied for its partners, which, once approved, will enable the ARCS to implement short-term (urgent), medium-term and long-term response activities, in the following directions:

• Humanitarian assistance - food and hygiene supplies to about 16,000 people

• Psychological support through psychological centers and hotlines

• Housing support for about 2,800 people (3-6 months)

• Cash support for winter clothing and footwear for about 2,000 people

• Provision of educational tablets for about 1000 children

• Winter utility support for about 2,000 families

• Development of community and households through support to agriculture and cattle-raising of about 720 households

• Raising awareness of the population in the whole territory of the Republic of Armenia to resist and protect themselves from the epidemic.

 

Partners and Donors of Armenian Red Cross Society

 

We thank all our local and international partners:

IFRC, ICRC, Danish Red Cross, Swiss Red Cross, Austrian Red Cross, USAID, HSBC Armenia, Izmirlyan foundation and the European Union.

-----------

 “My Step” Foundation, “Milko” (CJSC), “ Sevani Ishkhan” (CJSC), “Sonanush” (LLC), “Green Farmer” (LLC), “Eco Fresh mushrooms” (LLC), “Ingo Armenia” (LLC), “Agro Trade” (LLC), “Golden Baker”, “Royal - Armenia”, “Smogsoyoiz” LLC, X Group, “Bayazed” (LLC), “Refruit” (LLC), Araks Poultry factory, Refruit (LTD), Carrefour Armenia, Electric networks of Armenia, GAT cutting.

 


11.08.2020

The Armenian Red Cross Society (ARCS), as an auxiliary organization to the public authorities in the humanitarian field and the largest voluntary organization in the country, has a network of 11 regional, one territorial and 52 community branches, experienced and committed staff and over 3,000 volunteers. Armenian Red Cross is an auxiliary organization to the public authorities in the COVID-19 response covering the whole country.

 

The Armenian Red Cross Society is involved in the national response system created under the auspices of the RA Deputy Prime Minister. From the very first day of the state of emergency, the ARCS, in coordination and cooperation with the Ministry of Labor and Social Affairs, the Ministry of Health, the Ministry of Territorial Administration and Infrastructure, all the regional administrations, and the Yerevan Municipality, performs functions aimed at responding to the needs of vulnerable groups.

 

For quick and efficient response, ARCS urgently developed short-term, mid-term, and long-term response plans initiated local and international resource mobilization, mobilized and trained 1500 volunteers.

The ARCS response was developed based on the capabilities of the "Emergency Response and Humanitarian Coordination Center" ARCS Stepanavan Territorial Branch, the technical base of which allows it to conduct comprehensive disaster risk studies and to develop rapid and effective response scenarios.

Immediately after the announcement of the Covid-19 epidemic, disaster development scenarios and response plan was developed, the capabilities of the Armenian Red Cross throughout Armenia were mapped: the database of volunteers, transport and communications, warehouses, beneficiaries in need, the priority actions of volunteers in the emergency situation were clarified, etc.

Risk communication and public awareness

From 16 March, the very first day of Covid-19 pandemic in Armenia, 1500 volunteers, trained by the ARCS, have been periodically distributing information leaflets in urban and rural communities of Armenia, implementing awareness activities among the population.

The leaflets on protection against infection are provided to the beneficiaries together with the humanitarian aid packages, they are given to the regional administrations, local self-governments, partner organizations.

Taking into account the continuous growth of Covid-19 epidemic in Armenia, the Armenian Red Cross Society (ARCS), in consultation with the Prime Minister's Office, launched a public awareness campaign throughout the country, focusing on yards and nearby areas where people do not wear masks and do not maintain social distance.

 

Taking into consideration the fact that the numbers of infected people by Covid-19 in Armenia, continues to rise, a public awareness campaign is being implemented in the whole area of Armenia, with the joint initiative of the RA Prime Minister office and Armenian Red Cross Society. According to the analysis, the most dangerous sites are the yards and nearby areas, where people do not wear masks and do not keep a social distance. Starting from 15 June, Armenian Red Cross Society volunteers walk around the crowded areas, yards and public transport, distributing information materials, and reminding people about the importance of wearing masks, keeping social distance, and following the rules of protection from Covid-19, providing masks, gloves and also hand sanitizers. ARCS volunteers attach leaflets and posters in the entrances, on billboards, columns, cars, inside the Subway.

The awareness campaign is being carried out in all the administrative districts of Yerevan, 450 000 items of protection (masks, gloves, and hand sanitizers) have been distributed.

 

 

From July 3 in Yerevan, and from July 9 to July 15 in regional centers, information booths were set from 5:00 pm to 8:00 pm, where the volunteers of the Armenian Red Cross Society informed the public about the rules of protection from Covid-19. Provided a mask, gloves, and hand sanitizers

The aim of the campaign was to keep the public vigilant, the importance of observing the rules of safe behavior because, in the conditions of the epidemic, which has been going on for more than 3 months, people's vigilance is weakening; different levels of awareness need to be applied.

 

400 000 printed information materials have been distributed since March 16. The same materials were also posted and shared online through the ARCS social media pages. All risk communication materials and community engagement strategies take into account the issues of domestic violence, child protection, and nuances when dealing with people with disabilities and refugees. Myths and misinformation are also taken into consideration so that further approaches to risk communication can be tailored accordingly. The content of the materials was developed based on the recommendations of Red Cross and the International Federation of Red Crescent Societies and the World Health Organization.


              

                           



                          


Humanitarian aid 

 

From March to June, the Armenian Red Cross Society provided the most vulnerable 24 430 people throughout the country with food and hygiene items, corresponding to the minimum essential food basket stated by the Ministry of Labor and Social Affairs of the Republic of Armenia. Thus, the aid was available in 792 out of 925 urban-rural communities.

Humanitarian aid packages are delivered by the volunteers of the Armenian Red Cross Society to the beneficiaries' homes, thus protecting them from infection. The assistance is continuous.  

The beneficiaries are lonely and childless pensioners, persons with disabilities, Syrian-Armenians, orphanage graduates, beneficiaries of nursing homes, self-isolated people, people that are self-isolated by instruction, families of missing persons, mine victims, multi-child and vulnerable families.

The humanitarian assistance is provided based on the lists of beneficiaries provided by the RA Ministry of Labor and Social Affairs.

 

Psychological Centers and Hotline

 

In cooperation with the Ministry of Health of the Republic of Armenia, the two centers of Social-Psychological Support of the Armenian Red Cross Society continue to operate in emergency mode, from where psychologists provide social-psychological support to citizens with anxiety, including isolated persons.

           

            ARCS hotline telephone numbers are +374 60 625069 and +374 60 627070.

 

 

From March 16 to June 22, the Armenian Red Cross Society has received 12 915 calls from Yerevan from all regions of Armenia, including 70% for social and psychological support, 26% for purely psychological support, and 4% for information issues.

Feedback to the population provides an opportunity to identify people in difficult situations, determine their needs, arrange for volunteers to visit them, and assist the elderly and people with disabilities with household chores, including shopping. The volunteers have visited and helped about 470 people during this time. The psychological work with the applicants, especially the infected and the isolated, is mainly aimed at stabilizing the psychological state of the person, as well as at observing the rules of isolation and restriction of social contacts, which in turn helps to prevent the spread of the infection. The work with the applicants is carried out taking into account the age peculiarities, gender, and marital status.

 

Home care service

During the days of the Covid-19 epidemic, the home care service of the Armenian Red Cross continued its work in the same mode. In Lori and Shirak regions, about 100 beneficiaries receive home care per month. During the visits, disinfection and information activities have been carried out by the home care staff in beneficiaries' houses. The home care model was also introduced in Vayots Dzor region, where, based on an evaluation conducted in cooperation with local self-government bodies, 30 beneficiaries have already been selected to be involved in the service in the future. The packages of food and hygiene items were distributed to 258 home care beneficiaries in all three regions.


Gyumri 24-hour Care Center

Since May 1, the Armenian Red Cross Society has been managing "Gyumri 24-hour Care Center" and from that day, in order to improve the quality of services, a 24-hour shift has been established, from now on each of the 6 buildings of the centre has a 24-hour care service.

 A visit to a cardiologist, traumatologist and ophthalmologist was organized on May 14 to limit, to reduce the contact of beneficiaries due to the Covid-19 epidemic. 42 beneficiaries were examined and consulted.

Based on the epidemic situation, Gyumri 24-hour Care Center has switched to closed working mode since May 21. 6 caretakers, 2 nurses, 2 waiters, the kitchen worker and the person in charge of the boiler house are on duty around the clock.

“My Step Foundation's” support program for the solution of dental problems of the elderly has been launched at Gyumri 24-hour Care Center. Due to the funding from the foundation, ARCS has the opportunity to provide the elderly with dental services starting from June (treatment, prosthetic implant, and other supportive interventions). 

This initiative is very important in terms of improving the quality of the elderly’s life.

The staff of the center and the beneficiaries regularly pass the test of Covid-19.

An outbreak of the infection took place in the center in July, the infection was confirmed in 56 beneficiaries and 16 employees. 5 elderly people died, 2 of which with chronic diseases incompatible with life, 3 with accompanying chronic serious diseases.

In cooperation with the Shirak branch of National Center for Disease Control and Prevention (SNCO), anti-epidemic measures were taken at the center, due to which it was possible to limit the spread of the infection as much as possible.

At the moment, there are no patients in the "Gyumri 24-hour Care Center".

The beneficiaries have been in isolation since March 16. Every week the area of the center is disinfected by the volunteers of the Armenian Red Cross Society, the staff and the caregivers are provided with all the necessary protective means.

 

Refugees, asylum seekers, persons with refugee status

During the days of the Covid-19 epidemic, assistance to refugees, asylum seekers, and people with refugee status was provided remotely to avoid congestion in the office.

During this time, Commandant's decisions and anti-infection information materials were translated into eight languages and distributed.

Individual psychological counseling continued online with all beneficiaries. Remote courses were also organized.

The support of the house rent reimbursement and food package provided to the beneficiaries within the framework of the ongoing programs as appropriate, depending on the situation and was extremely necessary.

The most vulnerable refugees have been included in the Covid-19 response programs as needed, receiving food and social-psychological services.

About 70 asylum seekers and refugees living in the Republic of Armenia received food packages in May and early June.

 

 

Assistance to households in the livestock sector

ARCS also has the opportunity to support 32 households in the livestock sector under its ongoing program, contributing to the long-term self-sufficiency of farms.

 

________ _ _ _ _ _

 

The Armenian Red Cross Society, taking into account the deteriorating social situation of vulnerable groups due to the pandemic, continues to actively pursue the process of obtaining local and international resources.

In order to further respond, the Armenian Red Cross Society has planned and applied to its partners for a number of programs, which, once approved, will enable the ARCS to carry out short-term/urgent/, medium-term and long-term response functions in the following areas:

·         Humanitarian assistance: food and hygiene items for about 16,000 people

·         Psychological support through psychological centres and hotlines

·         Apartment rent assistance for about 2800 people (3-6 months)

·         Cash support for winter to buy clothes and shoes for about 2000 people

·         Provision of educational tablets for about 1000 children

·         Utility bills during the winter months for about 2,000 families

·         Community and household development through support for agriculture and livestock sector: about 720 households

·         Raising public awareness throughout the Republic of Armenia to cope with the epidemic.

 

Partners and donors of the Armenian Red Cross Society

 

We are grateful to our international and local partners and donors:

International Federation of Red Cross and Red Crescent; International Committee of the Red Cross; Danish, Swiss, Austrian and German Red Crosses; US Agency for International Development; European Union; HSBC Armenia; “Izmirlian” Foundation; Austrian Development Agency; Swiss Development Agency and PepsiCo.

 

            - - - - - - - - - - -

"My Step" Foundation, "Milko" (CJSC), “ Sevani Ishkhan”  (CJSC), "Sonanush" (LLC),       "Green Farmer" (LLC), "Eco Fresh Mashrums" (LLC), "Ingo Armenia" ( LLC), "Agro Trade" (LLC), "Golden Bakery", "Royal - Armenia", "Smogsoyoz" LLC ․ "X" Group, Bayazed (LLC), "Refrut" (LLC), Araks Poultry Factory, GAT Cutting Outdoors Company, Armenian Electric Networks organizations.

 

 

30.06.2020:

The Armenian Red Cross Society (ARCS), with its network of 11 regional, one territorial and 52 community branches, experienced staff, and approximately 3,000 volunteers serve as a supporting organization to the government agencies in the humanitarian field during COVID-19 response operations.

The Armenian Red Cross Society is involved in the national response system created under the auspices of the RA Deputy Prime Minister. From the very first day of the state of emergency, the ARCS, in coordination and cooperation with the Ministry of Labor and Social Affairs, the Ministry of Health, the Ministry of  Territorial Administration and  Infrastructure, all the regional administrations, and the Yerevan Municipality, performs functions aimed at responding to the needs of vulnerable groups.

In order to respond quickly and effectively to the situation, ARCS immediately developed short-term, mid-term, and long-term response plans, initiated the mobilization of local and international resources, recruited, and trained 1,500 volunteers.

The ARCS response was developed based on the capabilities of "Emergency Response and Humanitarian Coordination Center" ARCS Stepanavan Territorial Branch, the technical base of which allows it to conduct comprehensive disaster risk studies and to develop rapid and effective response scenarios.

Immediately after the announcement of the Covid-19 epidemic, disaster development scenarios and response plan was developed, the capabilities of the Armenian Red Cross throughout the Armenia were mapped: the database of volunteers, transport and communications, warehouses, beneficiaries in need, the priority actions of volunteers in the emergency situation were clarified, etc..

 

Risk communication and public awareness

From 16 March, the very first day of Covid-19 pandemic in Armenia, 1500 volunteers, trained by the ARCS, have been periodically distributing information leaflets in urban and rural communities of Armenia, implementing awareness activities among the population.

The leaflets on protection against infection are provided to the beneficiaries together with the humanitarian aid packages, they are given to the regional administrations, local self-governments, partner organizations.

Taking into account the continuous growth of Covid-19 epidemic in Armenia, the Armenian Red Cross Society (ARCS), in consultation with the Prime Minister's Office, launched a public awareness campaign throughout the country, focusing on yards and nearby areas where people do not wear masks and do not maintain social distance.

Taking into consideration the fact that the number of infected people by Covid-19 in Armenia, continues to rise, a public awareness campaign is being implemented in the whole area of Armenia, with the joint initiative of the RA Prime Minister office and Armenian Red Cross Society. According to the analysis, the most dangerous sites are the yards and nearby areas, where people do not wear masks and do not keep a social distance. Starting from 15 June, Armenian Red Cross Society volunteers walk around the crowded areas, yards, and public transport, distributing information materials, and reminding people about the importance of wearing masks, keeping social distance, and following the rules of protection from Covid-19, providing masks, gloves and also hand sanitizers. ARCS volunteers attach leaflets and posters in the entrances, on billboards, columns, cars, inside the Subway.

The awareness campaign is being carried out in all the administrative districts of Yerevan, 394,000 items of protection (masks, gloves, and hand sanitizers) have been distributed.

 

310,000 printed information materials have been distributed since March 16. The same materials were also posted and shared online through the ARCS social media pages. All risk communication materials and community engagement strategies take into account the issues of domestic violence, child protection, and nuances when dealing with people with disabilities and refugees. Myths and misinformation are also taken into consideration so that further approaches to risk communication can be tailored accordingly. The content of the materials was developed based on the recommendations of Red Cross and the International Federation of  Red Crescent Societies and the World Health Organization.

                                       

 


Humanitarian aid 

 

From March to June, the Armenian Red Cross Society provided the most vulnerable 22376 people throughout the country with food and hygiene items, corresponding to the minimum essential food basket stated by the Ministry of Labor and Social Affairs of the Republic of Armenia. Thus, the aid was available in 792 out of 925 urban-rural communities.

Humanitarian aid packages are delivered by the volunteers of the Armenian Red Cross Society to the beneficiaries' homes, thus protecting them from infection. The assistance is continuous.  

The beneficiaries are lonely and childless pensioners, persons with disabilities, Syrian-Armenians, orphanage graduates, beneficiaries of nursing homes, self-isolated people, people that are self-isolated by instruction, families of missing persons, mine victims, multi-child and vulnerable families.

The humanitarian assistance is provided based on the lists of beneficiaries provided by the RA Ministry of Labor and Social Affairs.

 

        

 

Psychological Centers and  Hotline

 

In cooperation with the Ministry of Health of the Republic of Armenia, the two centers of Social-Psychological Support of the Armenian Red Cross Society continue to operate in emergency mode, from where psychologists provide social-psychological support to citizens with anxiety, including isolated persons.

           

            ARCS hotline telephone numbers are +374 60 625069 and +374 60 627070.

           

From March 16 to June 22, the Armenian Red Cross Society has received 11,120 calls from Yerevan from all regions of Armenia, including 70% for social and psychological support, 26% for purely psychological support, and 4% for information issues.

Feedback to the population provides an opportunity to identify people in difficult situations, determine their needs, arrange for volunteers to visit them, and assist the elderly and people with disabilities with household chores, including shopping. The volunteers have visited and helped about 470 people during this time. The psychological work with the applicants, especially the infected and the isolated, is mainly aimed at stabilizing the psychological state of the person, as well as at observing the rules of isolation and restriction of social contacts, which in turn helps to prevent the spread of the infection. The work with the applicants is carried out taking into account the age peculiarities, gender, and marital status.

                                                

Home care service

During the days of the Covid-19 epidemic, the home care service of the Armenian Red Cross continued its work in the same mode. In Lori and Shirak regions, about 100 beneficiaries receive home care per month. During the visits, disinfection and information activities have been carried out by the home care staff in beneficiaries' houses. The home care model was also introduced in Vayots Dzor region, where, based on an evaluation conducted in cooperation with local self-government bodies, 30 beneficiaries have already been selected to be involved in the service in the future. The packages of food and hygiene items were distributed to 258 home care beneficiaries in all three regions.

Gyumri 24-hour Care Center

Since May 1, the Armenian Red Cross Society has been managing "Gyumri 24-hour Care Center" and from that day, in order to improve the quality of services,   a 24-hour shift has been established, from now on each of the 6 buildings of the center has a 24-hour care service.

 A visit to a cardiologist, traumatologist, and ophthalmologist was organized on May 14 to limit, to reduce the contact of beneficiaries due to the Covid-19 epidemic. 42 beneficiaries were examined and consulted.

Based on the epidemic situation, Gyumri 24-hour Care Center has switched to closed working mode since May 21. 6 caretakers, 2 nurses, 2 waiters, the kitchen worker, and the person in charge of the boiler house are on duty around the clock.

“My Step Foundation's” support program for the solution of dental problems of the elderly has been launched at Gyumri 24-hour Care Center. Due to the funding from the foundation, ARCS has the opportunity to provide the elderly with dental services starting from June  (treatment, prosthetic implant, and other supportive interventions). 

This initiative is very important in terms of improving the quality of the elderly’s life.

                                               

 

The staff of the center and the beneficiaries regularly pass the test of Covid-19, the results are negative.

The beneficiaries have been in isolation since March 16. Every week the area of the centre is disinfected by the volunteers of the Armenian Red Cross Society, the staff and the caregivers are provided with all the necessary protective means.

 

Refugees, asylum seekers, persons with refugee status

During the days of the Covid-19 epidemic, assistance to refugees, asylum seekers, and people with refugee status was provided remotely to avoid congestion in the office.

During this time, Commandant's decisions and anti-infection information materials were translated into eight languages and distributed.

Individual psychological counselling continued online with all beneficiaries. Remote courses were also organized.

The support of the house rent reimbursement and food package provided to the beneficiaries within the framework of the ongoing programs as appropriate, depending on the situation and was extremely necessary.

The most vulnerable refugees have been included in the Covid-19 response programs as needed, receiving food and social-psychological services.

About 70 asylum seekers and refugees living in the Republic of Armenia received food packages in May and early June.

                                                     

Assistance to households in the livestock sector

ARCS also has the opportunity to support 30 households in the livestock sector under its ongoing program, contributing to the long-term self-sufficiency of farms.

 

________ _ _ _ _ _

 

The Armenian Red Cross Society, taking into account the deteriorating social situation of vulnerable groups due to the pandemic, continues to actively pursue the process of obtaining local and international resources.

In order to further respond, the Armenian Red Cross Society has planned and applied to its partners for a number of programs, which, once approved, will enable the ARCS to carry out short-term/urgent/, medium-term and long-term response functions in the following areas:

·         Humanitarian assistance: food and hygiene items for about 16,000 people

·         Psychological support through psychological centers and hotlines

·         Apartment rent assistance for about 2800 people (3-6 months)

·         Cash support for winter to buy clothes and shoes for about 2000 people

·         Provision of educational tablets for about 1000 children

·         Utility bills during the winter months for about 2,000 families

·         Community and household development through support for agriculture and  livestock sector: about 720 households

·         Raising public awareness throughout the Republic of Armenia to cope with the epidemic.

 

Partners and donors of the Armenian Red Cross Society

 

We are grateful to our international and local partners and donors:

International Federation of Red Cross and Red Crescent; International Committee of the Red Cross; Danish, Swiss, Austrian and German Red Crosses; US Agency for International Development; European Union; HSBC Armenia; “Izmirlian” Foundation; Austrian Development Agency; Swiss Development Agency and PepsiCo.

 

            - - - - - - - - - - -

"My Step" Foundation, "Milko" (CJSC), “ Sevani Ishkhan”  (CJSC), "Sonanush" (LLC),       "Green Farmer" (LLC), "Eco Fresh Mashrums" (LLC), "Ingo Armenia" ( LLC), "Agro Trade" (LLC), "Golden Bakery", "Royal - Armenia", "Smogsoyoz" LLC ․ "X" Group, Bayazed (LLC), "Refrut" (LLC), Araks Poultry Factory, GAT Cutting Outdoors Company, Armenian Electric Networks organizations.

 

 03․06․2020

 

The Armenian Red Cross Society (ARCS), as an auxiliary organization to the public authorities in the humanitarian field and the largest voluntary organization in the country, has a network of 11 regional, one territorial and 52 community branches, experienced and committed staff and over 3,000 volunteers. Armenian Red Cross is an auxiliary organization to the public authorities in the COVID-19 response covering the whole country.

ARCS is part of the national response mechanism which is set up under the auspices of the Deputy Prime Minister of the country. From the very first days of the State of Emergency, the ARCS has been implementing activities in response to the needs of vulnerable groups in collaboration and coordination with the Commandant’s office, Ministry of Labor and Social Affairs, Ministry of Health, Ministry of Territorial Administration and Infrastructure, all the Administrative Regions of Armenia and the Yerevan Municipality.

For quick and efficient response, ARCS urgently developed short-term, mid-term and long-term response plans, initiated local and international resource mobilization, mobilized, and trained 1500 volunteers.

ARCS response was developed based on the Stepanavan branch’s “Emergency Situations Response and Humanitarian works coordination” center capacities. The technical base of the Center allows to implement comprehensive disaster risk research and develop quick and efficient response scenarios.

Immediately after the announcement of Covid-19 pandemic, the disaster scenarios and necessary response plans were developed, Armenian Red Cross capacities in whole the area of the country was mapped – a number of volunteers, transport and communication, warehouses and beneficiaries in need, the primary actions of the volunteers in an emergency situation have been clarified, etc..

 

Humanitarian assistance

 

Armenian Red Cross Society, with the help of volunteers, provided food and non-food support to 19 828 most vulnerable people. Humanitarian aid packages are delivered to the beneficiaries' homes by the volunteers of the Armenian Red Cross Society, to protect them from the virus. The assistance is continuous.  

 

The beneficiaries are lonely and childless elderly people, people with disabilities, Syrian Armenians, graduates of orphanages, care homes beneficiaries, self-isolated people by instruction, families of Missing persons, mine victims, multi-children and vulnerable families.

The list of people receiving humanitarian assistance is provided by the RA Ministry of Labor and Social Affairs.

 

In April-May Armenian Red Cross Society has been supporting around 20,000 vulnerable people across the country with basic food and hygiene supply, in line with the standards for a one-month minimum for grocery and protective measures set by the RA Ministry of Labor and Social Affairs, having access to 792 from 925 urban and rural communities.  


                               

Psycho-Social Support Centers and Hot lines

ARCS 2 Psycho-social support centers operate in an emergency mode, in cooperation with the MoH and MoLSA, in Yerevan, the capital city, from where ARCS psychologists provide psycho-social support services to anxious citizens, including isolated people.

Between 16 March and 19 May, 7 PSS officers and staff responded to 9005 calls from Yerevan and regions, from which 70 per cent applied for psychosocial support, 26 percent – for merely psychological support, and 4 percent were information inquiries.

ARCS Hotline numbers are: +374 60 625069 and +374 60 627070։

 

Contacts with the population and their feedback provide an opportunity to identify people in difficult situations, identify their needs, arrange volunteer visits, help the elderly, and people with disabilities in the household, including shopping. During this time the volunteers visited and helped about 470 people.

 

 

Risk Communication and Awareness Raising

 

All risk communication materials and community engagement strategies consider issues of domestic violence, child protection, working with people with disabilities, working with migrants and capturing myths and misinformation to further adjust risk communication approaches. Volunteers are being trained in these areas. Partners and Donors of Armenian Red Cross Society

The content of the materials has been developed based on the recommendations of the IFRC and WHO.

Information materials are being provided to the beneficiaries with the humanitarian aid parcels, as well as to regional administration and local self-government bodies, partner organizations.

About 57 000 people have been distributed with awareness materials since 16 March.

 

Home Care Service

In the days of the Covid-19 pandemic, the Home care service of the Armenian Red Cross Society has been operating in the same mode.

100 people elderly and disabled people received home care services in Lori region in March, 99 in April,  and 104 in May, in Gyumri region, 100 beneficiaries received care in March and 104 in April.

In 2020, the home care model has been introduced in Vayots Dzor region, where, based on the assessment carried out in cooperation with local self-government bodies, 30 beneficiaries have been chosen, to be involved in the project in the future.

258 beneficiaries from all three regions received food and hygiene parcels.  

 

 

Gyumi 24-hour Care Center


Starting from 1 May, Armenian Red Cross Society took over the management of the Gyumi 24-hour Care Center, and from that date, the 24-hour shift was set up for the raising of the service quality, and now all the 6 blocks of the Center have full-time caregivers.  

 

On 14 May, to prevent the frequent entering and leaving of the building by the beneficiaries in the situation of Covid-19 pandemic, with the support of Shirak regional administration and Gyumri medical center, in Gyumri 24-hour Care Center, 42 consultations, 11 electrocardiograms and 10 eye examinations were conducted by orthopedist, ophthalmologist, and cardiologist,

 From 21 May, due to the tense situation related to the pandemic, the Center passed to the closed regime. 6 caregivers, 2 nurses, 2 waitresses, cook, and boiler house responsible are on duty for 24 hours.

 

 The staff and beneficiaries of the Center were tested in May and have negative results for Covid-19.

The beneficiaries have been in isolation since 16 March.  From the very first-day ARCS volunteers Armenian Red Cross Society volunteers have been disinfecting the Center weekly, all the staff and beneficiaries are provided with the necessary protective measures.  

 

                            

 

Refugees, asylum seekers and individuals in a refugee-like situation

 

In the days of the Covid-19 pandemic, support to refugees, asylum seekers and individuals in a refugee-like situation has been provided in online mode, to prevent the gatherings in the ARCS office.

Commandants decisions and information materials about prevention

During this time, Commandants decisions and leaflets on protection against infection were translated into eight languages.

Individual psychological counseling was continued online with all beneficiaries. Courses were organized remotely.

In the framework of the current programs, the support of the house rent compensation package provided to the beneficiaries and the food package were appropriate and extremely necessary due to the situation.

The most vulnerable beneficiaries were included in the Covid-19 pandemic response program as needed, receiving food and psycho-social services.

70 asylum seekers and refugees living in Armenia received food packages in May.

 

Supporting  households in the field of cattle-raising


ARCS has an opportunity to support 3 households in the field of cattle-raising

In the frames of its current projects, ensuring long-term self – sufficient activities.

 

---------------

  

To respond to the worsening social conditions of the vulnerable people as a result of the pandemic, ARCS actively continues local and international resource mobilization.

 

For further response, the Armenian Red Cross has planned a number of programs and applied for its partners, which, once approved, will enable the ARCS to implement short-term (urgent), medium-term and long-term response activities, in the following directions:

• Humanitarian assistance - food and hygiene supplies to about 16,000 people

• Psychological support through psychological centers and hotlines

• Housing support for about 2,800 people (3-6 months)

• Cash support for winter clothing and footwear for about 2,000 people

• Provision of educational tablets for about 1000 children

• Winter utility support for about 2,000 families

• Development of community and households through support to agriculture and cattle-raising of about 720 households

• Raising awareness of the population in the whole territory of the Republic of Armenia to resist and protect themselves from the epidemic.

 

Partners and Donors of Armenian Red Cross Society

 

We thank all our local and international partners:

IFRC, ICRC, Danish Red Cross, Swiss Red Cross, Austrian Red Cross, USAID, HSBC Armenia, Izmirlyan foundation and the European Union.

-----------

 “My Step” Foundation, “Milko” (CJSC), “ Sevani Ishkhan” (CJSC), “Sonanush” (LLC), “Green Farmer” (LLC), “Eco Fresh mushrooms” (LLC), “Ingo Armenia” (LLC), “Agro Trade” (LLC), “Golden Baker”, “Royal - Armenia”, “Smogsoyoiz” LLC, X Group, “Bayazed” (LLC), “Refruit” (LLC), Araks Poultry factory, Refruit (LTD), Carrefour Armenia, Electric networks of Armenia, GAT cutting.

 




19.05.2020


The Armenian Red Cross Society (ARCS), as an auxiliary organization to the public authorities in the humanitarian field and the largest voluntary organization in the country, has a network of 11 regional, one territorial and 52 community branches, over 60 experienced and committed staff and over 3,000 volunteers. Armenian Red Cross is the main and the largest humanitarian partner of the public authorities in the COVID-19 response covering the whole country.

 

ARCS is part of the national response mechanism which is set up under the auspices of the Deputy Prime Minister of the country. From the very first days of the State of Emergency, the ARCS has been implementing activities in response to the needs of vulnerable groups in collaboration and coordination with the Commandant’s office, Ministry of Labor and Social Affairs, Ministry of Health, Ministry of Territorial Administration and Infrastructure, all the Administrative Regions of Armenia and the Yerevan Municipality.

 

 

 Food and hygiene parcels for the most vulnerable groups of the population

 

The Armenian Red Cross mobilised and trained some 1,500 volunteers who together and under close supervision and support from ARCS staff provided food and non-food support to 17241 most vulnerable people, including older people and people with disabilities who are prone to severe illness and death from COVID-19 in order to ‘shield’ them from risks of contracting the virus.

 

The beneficiaries are lonely and childless elderly people, people with disabilities, Syrian Armenians, graduates of orphanages, care homes beneficiaries, self-isolated people by instruction, families of Missing persons, mine victims, vulnerable families.


The list of people who receive humanitarian assistance is provided and closely coordinated with the Ministry of Labour and Social Affairs.

 

Humanitarian aid packages are delivered to the beneficiaries' homes by the volunteers of the Armenian Red Cross Society.


In April-May, Armenian Red Cross Society has been supporting around 20,000 vulnerable people across the country with basic food and hygiene supply, in line with the standards set by the Ministry of Labour and Social Affairs.


                   



Phyco-social support centers and Hotlines

 

ARCS Psycho-social support centers operate in an emergency mode, in cooperation with the MoH and MoLSA, in four locations of Armenia: two in Yerevan, the capital city, one in Tavush region, city of Dilijan, another one in Gegharkunik regions, city of Gavar, where ARCS psychologists provide psycho-social support services to anxious citizens, including isolated people.

Between 16 March and 19 May, 7 PSS officers and staff responded to 7758 calls.

 Contacts with the population and their feedback provide an opportunity to identify people in difficult situations, identify their needs, arrange volunteer visits, help the elderly, and people with disabilities in the household, including shopping. During this time the volunteers visited and helped about 300 people.


ARCS Hotline numbers are: +374 60 625069 and +374 60 627070։

 

 

Risk Communication and Awareness Raising

 

All risk communication materials and community engagement strategies consider issues of domestic violence, child protection, working with people with disabilities, working with migrants and capturing myths and misinformation to further adjust risk communication approaches. Volunteers are being trained in these areas. Partners and Donors of Armenian Red Cross Society

The content of the materials has been developed based on the recommendations of the IFRC and WHO.

Information materials are being provided to the beneficiaries with the humanitarian aid parcels. As well as to regional administration and local self-government bodies, partner organizations.

About 30 000 awareness materials have been distributed since  16 March.

 

Home Care Service


In the days of the Covid-19 pandemic, the Home care service of the Armenian Red Cross Society has been operating in the same mode.

100 people elderly and disabled people received home care services in Lori region in March, and 99 in April. In Gyumri region, 100 beneficiaries received care in March and 104 in April.

In 2020, the home care model has been introduced in Vayots Dzor region, where, based on the assessment carried out in cooperation with local self-government bodies, 30 beneficiaries have been chosen, to be involved in the project in the future.

 

Gyumri 24-hour Care Center


Starting from 1 May, Armenian Red Cross Society took over the management of the Gyumi 24-hour Care Center.

 From the very first day ARCS, volunteers Armenian Red Cross Society volunteers disinfect the Gyumri Nurse Home weekly, to avoid the spread of the virus.

 On 15 May, with the support of Shirak regional administration and Gyumri medical center, in Gyumri 24-hour Care Center, 42 consultations, 11 electrocardiograms, and 10 eye examinations were conducted by orthopedist, ophthalmologist, and cardiologist.

 

Refugees, asylum seekers, and individuals in a refugee-like situation

 

In the days of the Covid-19 pandemic, support to refugees, asylum seekers and individuals in a refugee-like situation has been provided in online mode, to prevent the gatherings in the ARCS office.

During this time, Commandants decisions and leaflets on protection against infection were translated into eight languages.

Individual psychological counseling was continued online with all beneficiaries. Courses were organized remotely.

In the framework of the current programs, the support of the house rent compensation package provided to the beneficiaries and the food package were appropriate and extremely necessary due to the situation.

The most vulnerable beneficiaries were included in the Covid-19 pandemic response program as needed, receiving food and psycho-social services.

All asylum seekers living in Armenia will receive food packages in May.

 

---------------

On 19 of May, H.E. Ms Lynne Tracy, the Ambassador Extraordinary and Plenipotentiary of the USA to the Republic of Armenia and Dr. Anna Yeghiazaryan, ARCS Secretary General, visited the Armenian Red Cross Society’s warehouse where the humanitarian aid packages comprising food and hygiene supplies are being sorted out, packed and dispatched to the vulnerable people by the volunteers. With the support of the USAID, the Armenian Red Cross Society provides social support to 8022 vulnerable people in all the regions of Armenia.

 

                         

 

Partners and Donors of Armenian Red Cross Society

 

To respond to the worsening social conditions of the vulnerable people as a result of the pandemic, ARCS actively implements local and international resource mobilization.

 

We thank all our local and international partners:

IFRC, ICRC, Danish Red Cross, Swiss Red Cross, Austrian Red Cross, USAID, HSBC Armenia and the European Union.

-----------

 “Milko” (CJSC), “ Sevani Ishkhan” (CJSC), “Sonanush” (LLC), “Green Farmer” (LLC), “Eco Fresh mushrooms” (LLC), “Ingo Armenia” (LLC), “Agro Trade” (LLC), “Golden Baker”, “Royal - Armenia”, “Smogsoyoiz” LLC, X Group, “Bayazed” (LLC), “Refruit” (LLC), Araks Poultry factory, Refruit (LTD), Carrefour Armenia, Electric networks of Armenia, GAT cutting.

 


06.05.2020


The Armenian Red Cross Society (ARCS), as an auxiliary organization to the public authorities in the humanitarian field and the largest voluntary organization in the country, has a network of 11 regional, one territorial and 52 community branches, over 60 experienced and committed staff and over 3,000 volunteers. Armenian Red Cross is the main and the largest humanitarian partner of the public authorities in the COVID-19 response covering the whole country.

 

ARCS is part of the national response mechanism which is set up under the auspices of the Deputy Prime Minister of the country. From the very first days of the State of Emergency, the ARCS has been implementing activities in response to the needs of vulnerable groups in collaboration and coordination with the Commandant’s office, Ministry of Labor and Social Affairs, Ministry of Health, Ministry of Territorial Administration and Infrastructure, all the Administrative Regions of Armenia and the Yerevan Municipality.

 

Gyumri 24 hour day-care center was opened in Shirak region on the 1st of May under the full management of the Armenian Red Cross Society in cooperation with the Ministry of Labour and Social Affairs.

 

April-May will see Armenian Red Cross Society supporting 15,000 vulnerable people across the country with basic food and hygiene supply, in line with the standards set by the Ministry of Labour and Social Affairs.

The Armenian Red Cross mobilized and trained some 1,500 volunteers who together and under close supervision and support from ARCS staff provided food and non-food support to 8,711 most vulnerable people, including older people and people with disabilities who are prone to severe illness and death from COVID-19 in order to ‘shield’ them from risks of contracting the virus. The list of people who receive humanitarian assistance is provided and closely coordinated with the Ministry of Labour and Social Affairs.



                       



ARCS Psycho-social support centers operate in an emergency mode, in cooperation with the MoH and MoLSA, in four locations of Armenia: two in Yerevan, the capital city, one in Tavush region, city of Dilijan, another one in Gegharkunik regions, city of Gavar, where ARCS psychologists provide psycho-social support services to anxious citizens and also conduct volunteer recruitment, registration and provide guidance. The centers allow identifying people in a difficult situation, establish their needs, and assign volunteers to help with some household needs, including shopping for lonely older people and people with disabilities. Between 16 March and 04 May April, 7 PSS officers and staff responded to 5,439 calls and helped with 279 home visits by volunteers.

 

Armenian RC continues to operate hotlines for people who are in isolation and provides referrals and direct services that are within its response plan. Between 27 March and 14 April 148 people in isolation received direct food and non-food support․

 

 

On 1 of May, the EU Armenia delegation Ambassador Andrea Wiktorin visited the Armenian Red Cross Society’s warehouse where the humanitarian aid packages comprising food and hygiene supplies are being sorted out, packed, and dispatched to the vulnerable people by the volunteers. With the support of the European Union, the Armenian Red Cross Society provides social support to 1,485 vulnerable people in Shirak region.

 

All risk communication materials and community engagement strategies consider issues of domestic violence, child protection, working with people with disabilities, working with migrants, and capturing myths and misinformation to further adjust risk communication approaches. Volunteers are being trained in these areas.

 

                                        

 

Partners and Donors of Armenian Red Cross Society


To respond to the worsening social conditions of the vulnerable people as a result of the pandemic, ARCS actively implements local and international resource mobilization.

Armenian Red Cross expresses its appreciation to the national businesses for their generous donation: The donors are “Milko” (CJSC), “ Sevani Ishkhan” (CJSC), “Sonanush” (LLC), “Green Farmer” (LLC), “Eco Fresh mushrooms” (LLC), “Ingo Armenia” (LLC), “Agro Trade” (LLC), “Golden Baker”, “Royal - Armenia”, “Smogsoyoiz” LLC, X Group, “Bayazed” (LLC), “Refruit” (LLC), Araks Poultry factory, Refruit (LTD), Carrefour Armenia, Electric networks of Armenia, GAT cutting.

Armenian Red Cross is supported technically and financially in the planning, implementation and management of COVID-19 response by the International Federation of Red Cross and Red Crescent Societies. With support from ICRC the ARCS volunteers and staff involved in the response across the country received personal protective items such as 15,000 masks, 15,000 gloves and 800 liters of hand cleansing liquid.

ARCS expresses its deep appreciation for the financial support from the Danish Red Cross, Swiss Red Cross, Austrian Red Cross, USAID, HSBC Armenia, and the European Union.



28.04.2020


The Armenian Red Cross Society (ARCS), with a network of 11 regional, one territorial and 52 community branches, over 60 experienced and committed staff and over 3,000 volunteers, is the main and the largest humanitarian partner of the public authorities in the COVID-19 response covering the whole country.

 

ARCS is part of the national response mechanism which is set up under the auspices of the Deputy Prime Minister of the country. From the very first days of the State of Emergency, the ARCS has been implementing activities in response to the needs of vulnerable groups in collaboration and coordination with the Commandant’s office, Ministry of Labor and Social Affairs, Ministry of Health, Ministry of Territorial Administration and Infrastructure, all the Administrative Regions of Armenia and the Yerevan Municipality.

 

All ARCS care services continue to operate in the same mode, humanitarian assistance is being provided to lonely older people, people with disabilities, and refugees in the frames of ongoing projects. On the 1st of May, a 24-hour care center will be opened in Gyumri, Shirak.

 

                                        



April-May will see Armenian Red Cross Society supporting 15,000 vulnerable people across the country with basic food and hygiene supply, in line with the standards set by the Ministry of Labour and Social Affairs.

 

The Armenian Red Cross mobilized and trained some 1,500 volunteers, who together and under close supervision and support from ARCS staff provided food and non-food support to 7,127 most vulnerable people who are prone to severe illness and death from COVID-19 in order to ‘shield’ them from risks of contracting the virus. The list of people who receive humanitarian assistance is provided and closely coordinated with the Ministry of Labor and Social Affairs.

 

ARCS Psycho-social support centers operate in an emergency mode, in cooperation with the MoH and MoLSA, in four locations of Armenia: two in Yerevan, the capital city, one in Tavush region, city of Dilijan, another one in Gegharkunik regions, city of Gavar, where ARCS psychologists provide psycho-social support services to anxious citizens and also conduct volunteer recruitment, registration and provide guidance. The centers allow identifying people in a difficult situation, establish their needs and assign volunteers to help with some household needs, including shopping for lonely older people and people with disabilities. Between 16 March and 27 April, 7 PSS officers and staff responded to 4,408 calls—which is an increase by 1,689 calls in just one week—and helped with 200 home visits by volunteers.

 

Armenian RC continues to operate hotlines for people who are on isolation and provides referrals and direct services that are within its response plan. Between 27 March and 14 April, 148 people in isolation received direct food and non-food support from Armenian Red Cross and 117 calls were processed by 27th April (50% increase in one week) including for referrals to other relevant organizations and agencies.

All risk communication materials and community engagement strategies consider issues of domestic violence, child protection, working with people with disabilities, working with migrants, and capturing myths and misinformation to further adjust risk communication approaches. Volunteers are being trained in these areas.

 

 

                                    

 

Partners and Donors of Armenian Red Cross Society


To respond to the worsening social conditions of the vulnerable people as a result of the pandemic, ARCS actively implements local and international resource mobilization.

Armenian Red Cross expresses its appreciation to the national businesses for their generous donation: The donors are “Milko” (CJSC), “ Sevani Ishkhan” (CJSC), “Sonanush” (LLC), “Green Farmer” (LLC), “Eco Fresh mushrooms” (LLC), “Ingo Armenia” (LLC), “Agro Trade” (LLC), “Golden Baker”, “Royal - Armenia”, “Smogsoyoiz” LLC, X Group, “Bayazed” (LLC), “Refruit” (LLC), Araks Poultry factory, Refruit (LTD), Carrefour Armenia, Electric networks of Armenia, GAT cutting.

Armenian Red Cross is supported technically and financially in the planning, implementation and management of COVID-19 response by the International Federation of Red Cross and Red Crescent Societies. With support from ICRC the ARCS volunteers and staff involved in the response across the country received personal protective items such as 15,000 masks, 15,000 gloves and 800 liters of hand cleansing liquid.

ARCS express its deep appreciation for the financial support from the Danish Red Cross, Swiss Red Cross, Austrian Red Cross, USAID, HSBC and the European Union.



21.04.2020

 

 

From the very first day of the State of emergency declared as a result of  COVID-19 pandemic, the ARCS has been implementing activities in response to the needs of vulnerable groups in collaboration and coordination with the Commandant's office, Ministry of Labor and Social Affairs, the Ministry of Health, the Ministry of Territorial Administration and Infrastructure, all the Administrative Regions of Armenia and the Yerevan Municipality. 

 ARCS Psycho-social support centers operate in emergency mode, based on the needs the volunteers visit lonely elderly and disabled people to help in households, including helping in daily shopping.

 All ARCS care services continue to operate in the same mode, humanitarian assistance is being provided to lonely elderly, disabled people and refugees in the frames of ongoing projects.

 

Armenian Red Cross Society volunteers disinfect the Gyumri Nurse Home weekly, to avoid the spread of the virus.

 

Between 27 March and 14 April, 7 PSS officers and staff responded to 2719 calls and helped with 123 home visits by volunteers. 

 -------------------------

Taking into consideration the worsening social conditions of the vulnerable groups as a result of the pandemic, ARCS actively implements local and international resource mobilization.

As a result, in April-May, Armenian Red Cross Society will support 11,050 people all over the country, by basic food and protective measures basket, defined by the RA Ministry of Labor and Social Affairs. Beneficiaries are childless lonely pensioners, people with disabilities, and vulnerable families.

 

From 27 March to 21 April, the Armenian Red Cross Society sorted out, packed and distributed food donations to 3232 beneficiaries of the mentioned groups in total, as well as to 146 self-isolated people by instruction, and to 136 cases as a response to the hotline.

Till the 21 April, Humanitarian assistance has been provided to vulnerable groups of population in Yerevan, Ararat, Armavir, Lori, Shirak and Syunik regions.

 

 

The mentioned assistance is provided thanks to our partners: the International Federation of Red Cross and Red Crescent Societies, the International Committee of the Red Cross, the Danish Red Cross, the US Government and the European Union.

 

 

The local donors are "Milko" (CJSC), " Sevani Ishkhan" (CJSC), "Sonanush" (LLC), "Green Farmer" (LLC), "Eco Fresh mushrooms" (LLC), "Ingo Armenia" (LLC), "Agro Trade" (LLC), "Golden Baker", "Royal - Armenia", "Smogsoyoiz" LLC, X Group, “Bayazed” (LLC), “Refruit” (LLC), Araks Poultry factory, GAT Cutting Outdoors Company, Armenian Electric Networks.

 ------------------------------------

 

The humanitarian assistance is provided based on the lists of beneficiaries provided by the RA Ministry of Labor and Social Affairs. 

 

           



12.04.2020


From the very first day of the State of emergency declared as a result of  COVID-19 pandemic, the ARCS has been implementing activities in response to the needs of vulnerable groups in collaboration and coordination with the Commandant's office, Ministry of Labor and Social Affairs, the Ministry of Health, the Ministry of Territorial Administration and Infrastructure, all the Administrative Regions of Armenia and the Yerevan Municipality. 

 ARCS Psycho-social support centers operate in emergency mode, based on the needs the volunteers visit lonely elderly and disabled people to help in households, including helping in daily shopping.

 All ARCS care services continue to operate in the same mode, humanitarian assistance is being provided to lonely elderly, disabled people and refugees in the frames of ongoing projects.

 -------------------------

Taking into consideration the worsening social conditions of the vulnerable groups as a result of the pandemic, ARCS actively implements local and international resource mobilization.

As a result, in April-May, Armenian Red Cross Society will support 11,050 people all over the country, by basic food and protective measures basket, defined by the RA Ministry of Labor and Social Affairs. Beneficiaries will be childless lonely pensioners and people with disabilities.

 

The mentioned assistance will be provided thanks to our partners: the International Federation of Red Cross and Red Crescent Societies, the International Committee of the Red Cross, the Danish Red Cross, the US Government and the European Union.

--------------------------

 

From March 27 to April 12, the Armenian Red Cross Society sorted out, packed and distributed food donations to 2309 beneficiaries in total, in cooperation with the RA Government, particularly the Prime Minister's Office and the RA Ministry of Labor and Social Affairs Beneficiaries in Armavir, Shirak, Lori regions and Yerevan, lonely elderly, disabled people, orphanage graduates, people living in nurse houses and the homeless people received food packages. 

The donors are "Milko" (CJSC), " Sevani Ishkhan" (CJSC), "Sonanush" (LLC), "Green Farmer" (LLC), "Eco Fresh mushrooms" (LLC), "Ingo Armenia" (LLC), "Agro Trade" (LLC), "Golden Baker", "Royal - Armenia", "Smogsoyoiz" LLC, X Group, “Bayazed” (LLC), “Refruit” (LLC), Araks Poultry factory.

 ------------------------------------

On 7-10 April, in cooperation with the “My Step” Foundation, food and protective measures parcels purchased by the Foundation were distributed to 313 elderly people and people with disabilities in Aragatsotn region.

 

The humanitarian assistance is provided based on the lists of beneficiaries provided by the RA Ministry of Labor and Social Affairs. 

 




07.04.2020

 

From the very first day of the State of emergency declared as a result of  Covid-19 pandemic, the ARCS has been implementing activities in response to the needs of vulnerable groups in collaboration and coordination with the Commandant's office, Ministry of Labor and Social Affairs, the Ministry of Health, the Ministry of Territorial Administration and Infrastructure, all the Administrative Regions of Armenia and the Yerevan Municipality. 

 

ARCS Psycho-social support centers operate in emergency mode, based on the needs the volunteers visit lonely elderly and disabled people to help in households, including helping in daily shopping.

 

All ARCS care services continue to operate in the same mode, humanitarian assistance is being provided to lonely elderly, disabled people and refugees.

 

Armenian Red Cross Society volunteers disinfect the Gyumri Nurse Home weekly, to avoid the spread of the virus.

 

Taking into consideration the worsening social conditions of the vulnerable groups as a result of the pandemic, ARCS actively implements local and international resource mobilization.

As a result, in April-May, Armenian Red Cross Society will support 11,050 people all over the country,  by basic food and protective measures basket, defined by the RA Ministry of Labor and Social Affairs. Beneficiaries will be childless lonely pensioners and people with disabilities.

 

From March 27 to April 5, the Armenian Red Cross Society sorted out, packed and distributed food donations in cooperation with the RA Government, particularly the Prime Minister's Office and the RA Ministry of Labor and Social Affairs.

 

1027 beneficiaries In Armavir, Shirak, Lori regions and Yerevan, lonely elderly, disabled people, orphanage graduates and the homeless people received food packages.

 

The donors are "Milko" (CJSC), " Sevani Ishkhan" (CJSC), "Sonanush" (LLC), "Green Farmer" (LLC), "Eco Fresh mushrooms" (LLC), "Ingo Armenia" (LLC), "Agro Trade" (LLC), "Golden Baker", "Royal - Armenia", "Smogsoyoiz" LLC,

 

On 7-10 April, in cooperation with the “My Step” Foundation, food and protective measures parcels purchased by the Foundation were distributed to 351 elderly people and people with disabilities in Aragatsotn region.

 

The humanitarian assistance is provided based on the lists of beneficiaries provided by the RA Ministry of Labor and Social Affairs. 

 

All these activities are being implemented thanks to our partners: the International Federation of Red Cross and Red Crescent Societies, the International Committee of the Red Cross, the Danish Red Cross, the US Government and the European Union.

 

                

 

 

06.04.2020

 

Coօperation with My Step Foundation

 

The My Step Foundation, guided by the principle of social responsibility and the need to urgently support groups at risk of COVID -19, had decided to join its efforts and resources with the Armenian Red Cross Society. The efforts of the two organizations, combined with Commandant's office, are aimed at supporting vulnerable groups during this state of emergency.

 

On 7-10 April, food and protection measures set by the Ministry of Labor and Social  Affairs will be provided to 351 single elderly, disabled and vulnerable people in the Aragatsotn region, through volunteers from the Armenian Red Cross and 70 from the Social Security Territorial Division. The list of beneficiaries was provided by Aragatsotn Administrative Region.

 

In order to encourage economic activity in the communities, all the packages were purchased from local businesses.

 

 

 

 

 

 28․03․2020

ARCS manages the sorting, packaging and distribution of food donations in cooperation with the RA Prime Minister Administration, RA Ministry of Labor and Social Affairs and RA Ministry of Territorial Administration and Infrastructure

1000 people, lonely pensioners living in Armavir and Shirak regions and homeless people in Yerevan receive food parcels on 27-31 March. 

 

                 

 

Watch the video describing the sorting and packaging of food parcels here




28.03.2020

12:00

 

The United States will allocate USD 1.1 million for measures to combat coronavirus in Armenia. This support will be provided through the World Health Organization and the International Federation of Red Cross and Red Crescent Societies.

 

Through the latter the Armenian Red Cross Society will receive USD 400,000, as an auxiliary organization to the government involved in response to Covid-19 pandemics since the first day of the state of emergency, cooperating with the Government in Armenia, the Ministry of Labor and Social Affairs, the Ministry of Health, all regional administrations and the City Hall of Yerevan.

With this support, the Armenian Red Cross Society, in partnership with the RA Ministry of Labor and Social Affairs, will provide social assistance in the form of food and hygiene kits to 7,000 single, orphaned elderly, pensioners and people with disabilities.

 

The Armenian Red Cross Society will also carry out awareness-raising activities throughout the country to protect from the virus and reduce the risk.

 

Specially trained volunteers will be involved in the abovementioned activities.

 

At this moment all the initiatives and processes below, undertaken on March 17-26, continue at the same pace and volume.

 

26032020

Since the very first day of the State of Emergency, declared as a result of the Coronavirus pandemic, the Armenian Red Cross Society, in cooperation and coordination with the Ministry of Labor and Social Affairs of the RA, the Ministry of Healthcare, all regional administrations of the RA and Municipality of Yerevan, has been conducting the following activities:

 

  • The Psycho-social support centers of ARCS operate in emergency mode (addresses: 21/1 Paronyan ave., tel. +374 60 625069 (Yerevan), Isahakyan 28, +374 60 627070 (Yerevan), e-mail pss@redcross.am, Gavar Central Square, House of Culture 52, gegharkunikrb@redcross.am (Gavar), Myasnikyan 53, Chamber of Culture, tavushrb@redcross.am (Dilijan)) for responding to community concerns, providing advice and referring to relevant bodies.
  • In cooperation with the Ministry of Labor and Social Affairs of the RA, the ARCS, mobilizing all its volunteer potential, assists those in need of support, lonely elders, pensioners and people with disabilities in household matters, including shopping, charging cell phones, in order to limit the scope of their contacts, taking into consideration the fact that elder people and people with disabilities are more vulnerable to the infection.
  • ARCS volunteers are in online communication with citizens in isolation in Tsakhkadzor and Dilijan to find out their needs and hand over them to the competent bodies.
  • All ARCS care services continue to operate in the same manner. Under the framework of its ongoing projects, the ARCS distributes food and hygiene kits to 1400 people estimated for one and three months, depending on project capabilities.
  • For the moment, in cooperation with the Ministry of Labor and Social Affairs of the RA, food and hygiene items will be distributed to 108 people in critical conditions. The packages will be packed on the calculation of the minimum basket of per person, provided by the Ministry of Labor and Social Affairs.
  • With the additional funds of the ARCS, 800 more pensioners and lonely people from Syunik and Tavush regions will receive food and hygiene kits designed for one month. The distribution will take place in April of the following year.
  • ARCS is currently in the process of resource mobilization and, in case of success, another 7,000 beneficiaries - lonely elders, orphaned elders, pensioners and disabled - will receive food and hygiene kits in April.
  • At present, ARCS also arranges sorting, packaging and distribution of food donations for 1000 people, lonely pensioners living in Armavir and Shirak regions and homeless people in Yerevan.

The distribution is planned to start on March 27,2020. This process is also carried out in cooperation and coordination with the Ministry of Labor and Social Affairs of the Republic of Armenia.

In total, the ARCS will support 10,308 people with food and hygiene kits.


  • The ARCS cooperates with all regional administrations of the RA through a special staff established in the Headquarters and regional branches. Assistance is provided with the sorting, packaging and distribution of food and hygiene kits, as well as awareness-raising and other activities. The activities are implemented based on the needs raised by the regional administrations.
  • The list of ARCS translators has been transmitted to the Ministry of Health of the RA, so that foreign hotline callers of the Ministry can be directed to the ARCS and have access to information in their languages.
  • By the help of volunteers, leaflets were distributed to the population throughout the country (public transport stops, grocery stores and pharmacies, underground passages) to be protected against Coronavirus. Due to current restrictions on movement, the outreach process continues through leaflets that are distributed along with the delivery of nutrition and hygiene kits.
  • The ARCS has offered the Commandant's office the capabilities and willingness of the Center for Emergency Response and Coordination Center of Humanitarian Assistance to operate the facility's technical capabilities in the context of the pandemic.

 

The Center develops and operates emergency response scenarios. That is, there is an online management tool (soft) that allows you to have a summary/overview of the following:

1․ location of vulnerable groups mentioned by regions, cities, even communities,

2․ availability of prevention and response resources (human, material resources, etc.) (a database)

3․ the scope of emergency response activities and related functions as scenario outlined.

The ARCS Response Scenario has already been developed with the above-mentioned information.

  • ARCS disseminates awareness-raising materials and videos on online platforms about how to protect from Coronavirus.
  • The Armenian Red Cross Society has activated its "Tracing" service to support restoring family links. People who have lost contact with relatives in Armenia and abroad can apply through the special numbers on the ARCS website and Facebook page.

Volunteers wear safety masks and gloves provided by the ARCS for safety purposes.

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24.03.2020

 

Armenian Red Cross Society, as an auxiliary organization to the government in the humanitarian field, appealed to the International Federation of Red Cross and Red Crescent Societies to raise funds to implement its humanitarian mission in the situation of Covid-19 outbreak and support the most vulnerable.

 

100 000 CHF has been raised at the moment, and the following activities will be implemented:

  • 800 lonely elderly people from Syunik and Tavush regions will receive food and hygiene parcels (for 1 month).

 

  • Awareness-raising activities among the population through the volunteers.

 

 

       

22.03.2020

In cooperation with the Ministry of Labor and Social Affairs of the Republic of Armenia, the Armenian Red Cross Society provides monthly and quarterly packages of food and hygiene items to 1400 beneficiaries, including lonely and disabled elderly living in dormitories, bed ridden elderly and Syrian-Armenian refugees.


17.03.2020

In these days of the state of emergency declared as a result of the coronavirus epidemic, ARCS will provide the following services:


In cooperation with the RA Ministry of Health, Psycho-Social Support Centers of the Armenian Red Cross Society will operate in an emergency mode in following addresses: 21/1 Paronyan Street, tel. +374 60 625069, 28 Isahakyan, +374 60 627070, e-mail pss@redcross.am, Gavar Central Square, House of Culture 52, gegharkunikrb@redcross.am, Gegharkunik, Dilijan, Myasnikyan 53, Chamber of Culture,Tavush, tavushrb@redcross.am), where the ARCS psychologists will conduct volunteer recruitment, registration and guidance.


In cooperation with the RA Ministry of Labor and Social Affairs, the Armenian Red Cross Society, mobilizing all its volunteer potential, will assist the elderly and people with disabilities in household tasks, including shopping, to limit the scope of their contacts, taking into consideration, that the elderly and people with disabilities are more vulnerable to the infection.


The ARCS volunteers will communicate online with the citizens isolated in Tsakhkadzor and Dilijan to specify their needs and transfer the data to corresponding specialists.


All ARCS care services continue to operate in normal mode.


The list of translators of the Armenian Red Cross Society will бе provided to the RA Ministry of Health so that the foreigners calling to the hotlines can be directed to the Armenian Red Cross Society and have access to information in their languages.


Volunteers will distribute informative leaflets to protect the public against coronavirus in public areas throughout the country (stations, near grocery stores and pharmacies, undergrounds).


ARCS volunteers will share informative materials and videos online raising awareness of the measures of protection from coronavirus.


The volunteers will wear medical masks and gloves provided by the Armenian Red Cross Society for their own and the beneficiaries’ safety.




Refugees, asylum seekers and individuals in a refugee-like situation

 

The Armenian Red Cross Society (ARCS), as an auxiliary organization to the public authorities in the humanitarian field and the largest voluntary organization in the country, has a network of 11 regional, one territorial and 52 community branches, experienced and committed staff and over 3,000 volunteers. Armenian Red Cross is an auxiliary organization to the public authorities in the COVID-19 response covering the whole country.

 

The Armenian Red Cross Society is involved in the national response system created under the auspices of the RA Deputy Prime Minister. From the very first day of the state of emergency, the ARCS, in coordination and cooperation with the Ministry of Labor and Social Affairs, the Ministry of Health, the Ministry of Territorial Administration and Infrastructure, all the regional administrations and the Yerevan Municipality, performs functions aimed at responding to the needs of vulnerable groups.

 

For quick and efficient response, ARCS urgently developed short-term, mid-term, and long-term response plans initiated local and international resource mobilization, mobilized and trained 1500 volunteers.

The ARCS response was developed based on the capabilities of "Emergency Response and Humanitarian Coordination Center" ARCS Stepanavan Territorial Branch, the technical base of which allows it to conduct comprehensive disaster risk studies and to develop rapid and effective response scenarios.

Immediately after the announcement of the Covid-19 epidemic, disaster development scenarios and response plan was developed, the capabilities of the Armenian Red Cross throughout the Armenia were mapped: the database of volunteers, transport and communications, warehouses, beneficiaries in need, the priority actions of volunteers in the emergency situation were clarified, etc.

Risk communication and public awareness

From 16 March, the very first day of Covid-19 pandemic in Armenia, 1500 volunteers, trained by the ARCS, have been periodically distributing information leaflets in urban and rural communities of Armenia, implementing awareness activities among the population.

The leaflets on protection against infection are provided to the beneficiaries together with the humanitarian aid packages, they are given to the regional administrations, local self-governments, partner organizations.

Taking into account the continuous growth of Covid-19 epidemic in Armenia, the Armenian Red Cross Society (ARCS), in consultation with the Prime Minister's Office, launched a public awareness campaign throughout the country, focusing on yards and nearby areas where people do not wear masks and do not maintain social distance.

 

Taking into consideration the fact that the number of infected people by Covid-19 in Armenia, continues to rise, a public awareness campaign is being implemented in the whole area of Armenia, with the joint initiative of the RA Prime Minister office and Armenian Red Cross Society. According to the analysis, the most dangerous sites are the yards and nearby areas, where people do not wear masks and do not keep a social distance. Starting from 15 June, Armenian Red Cross Society volunteers walk around the crowded areas, yards, and public transport, distributing information materials, and reminding people about the importance of wearing masks, keeping social distance, and following the rules of protection from Covid-19, providing masks, gloves and also hand sanitizers. ARCS volunteers attach leaflets and posters in the entrances, on billboards, columns, cars, inside the Subway.

The awareness campaign is being carried out in all the administrative districts of Yerevan, 450 000 items of protection (masks, gloves and hand sanitizers) have been distributed.

 

 

From July 3 in Yerevan, and from July 9 to July 15 in regional centers, information booths were set from 5:00 pm to 8:00 pm, where the volunteers of the Armenian Red Cross Society informed the public about the rules of protection from Covid-19. Provided a mask, gloves and hand sanitizers

The aim of the campaign was to keep the public vigilant, the importance of observing the rules of safe behavior, because in the conditions of the epidemic, which has been going on for more than 3 months, people's vigilance is weakening; different levels of awareness need to be applied.

 

400 000 printed information materials have been distributed since March 16. The same materials were also posted and shared online through the ARCS social media pages. All risk communication materials and community engagement strategies take into account the issues of domestic violence, child protection, and nuances when dealing with people with disabilities and refugees. Myths and misinformation are also taken into consideration so that further approaches to risk communication can be tailored accordingly. The content of the materials was developed based on the recommendations of Red Cross and the International Federation of Red Crescent Societies and the World Health Organization.